Shipping policy
Shipping Policy
Last updated: Shopify[Month Day, Year]
1. Order Processing Time
All orders are processed within 2–3 business days (Monday–Friday, excluding U.S. federal holidays).
- During peak seasons (sales, holidays), processing may take up to 3 business days.
You will receive a shipping confirmation email with tracking number once your order has shippedShopify.
- Delivery times are in transit only and do not include order processing time Shopify
- Lost or stolen packages: File a claim with the carrier (USPS/UPS/FedEx) after 7 business days of marked “delivered.”Shopify
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Damaged items: Contact us within 48 hours of delivery with photos of damage and packagingShopify.
Delivery Issues
- We offer free shipping on all orders.
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Incorrect address: We are not responsible for delays/returns due to incomplete or wrong addressesShopify.
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Customs, Duties & Taxes
- All U.S. orders are DDP (Delivered Duty Paid) — no additional customs or import fees for customersShopify.
- Sales tax is applied at checkout per U.S. state/local lawsShopify.
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Returns & Exchanges (Brief)
- We accept returns/exchanges within 30 days of delivery.
- Items must be unused, unworn, in original packaging.
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Pre-paid return labels are provided for U.S. ordersShopify.
See our full [Return Policy] for details.